FAQ

How do I contact the Town Square staff?

Phone:  828.684.7181
Email:  biltmoreparkapts@busbeemgmt.com
Address:  56 Stamford Street, Asheville, NC 28803

What are the leasing office hours?

Monday - Friday: 9:00 am to 5:00 pm

How do I apply for an apartment?

You may apply for an apartment by completing an application available at our leasing office or click here to fill out our online application.

What are the leasing requirements?

Our leasing requirements include a completed and approved rental application, an application fee of $100 per lease holder, a security deposit of one month's rent, and proof of income or financial means.

What are the age requirements?

All lease holders must be 18 years of age or older.

What utilities are the responsibility of the residents?

The residents of Biltmore Park Town Square Apartments are responsible for power through Progress Energy, water (with sewer, trash, and storm water) through ISTA (this utility bill will be set up for you by our office), cable or satellite television, telephone, and internet.

Please click here to begin setting up utility services.

Is Renter's Insurance required for all residents?

Yes, all residents at Biltmore Park Town Square Apartments are required to have a Renter's Insurance policy.  Our only requirement is $100,000 minimum of general liability coverage.  Residents may choose the insurance company and policy limits that are most appropriate for each situation, providing the minimum limit is satisfied.  Please inform the insurance provider to list Biltmore Park Town Square Apartments as an "additional insured" or "interested party".

Is my pet welcome in the apartment?

Yes, your pet cat and/or dog are welcome at Biltmore Park Town Square Apartments.  Our pet weight limit is 35 pounds and we do restrict aggressive breeds (as well as mixed breeds that include any parts of a breed we deem aggressive).  All pets require a pet fee, please speak with our apartment leasing team regarding these fees.

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